How It Works
How TipTap works
Your agents go above and beyond. Now they get rewarded for it.
For Companies
We do the work
We integrate TipTap into your helpdesk. You approve it. We run it. Your agents get rewarded. You pay nothing.
We Integrate for You
Book a call. We connect TipTap to your Zendesk, Intercom, Freshdesk or any other tool.
Happy Customers Get Invited
When a ticket closes with positive sentiment, TipTap automatically sends a tip invite via email or chat.
Thanks for the great support! Want to leave a tip for Sarah?
Customers Tip (If They Want)
They choose to tip. Fast. Secure. Optional. Your brand stays in control.
Sarah M.
Support Agent
Agents Get Paid
Payouts hit agents’ bank accounts biweekly. You never touch the money.
Zero Cost to You
No subscription. No setup fees. Customers fund the tips. You fund nothing.
Zero Work for You
We do the integration. We handle payouts. We maintain everything. You just approve it.
Measurable Retention
Track tips-per-agent, CSAT correlation, and turnover impact in your dashboard.
For Agents
You deserve this
You solve problems. You calm down angry customers. You go the extra mile. TipTap lets your happiest customers actually thank you — with real money, not just survey scores.
Your Company Adds TipTap
Your employer integrates TipTap (it’s free for them, we do the setup). You get access to your agent dashboard automatically.
Welcome to TipTap!
Your profile is ready
Happy Customers Tip You
After a great chat or email, customers can tip you. It’s optional. They choose. You earn it.
"Amazing help with my order issue!"
You Get Paid Biweekly
Tips hit your bank account every two weeks. Just extra income.
This Week
$127.50
This Month
$412.00
That's a 10–20% raise — funded by happy customers, not your employer.
Top performers earn more. The better your service, the more you make.
Advocacy
Want TipTap at your company?
Help us help you. If your company doesn't have TipTap yet, here's how to change that:
Forward This Page
Send them this link: “This could help with retention and cost us nothing. Worth a look?”
To: manager@company.com
Re: TipTap - Agent Tipping Platform
Hi [Manager],
I found this tool that lets customers tip agents directly. Other companies are using it to reduce turnover. It costs us nothing.
Worth a look?
[Link]
Bring It Up in a 1:1
“I saw this tool that lets customers tip agents directly. Other companies are using it to reduce turnover. Can we explore it?”
"I saw this tool that lets customers tip agents directly..."
"Other companies are using it to reduce turnover."
"Can we explore it? It costs nothing to try."
Share the Numbers
Agents at similar companies earn $220–$800/month in tips. That’s meaningful income your customers want to give.
Make the case: You're not asking for a raise from payroll. You're asking them to let customers reward you directly.
Open pre-filled emailImpact
What actually happens
Customers
- Finally have a way to reward great agents
- Feel heard and appreciated
- More likely to stay loyal
Agents
- Earn $220–$800/month in tips
- Feel valued for great work
- Stay at their jobs longer
Companies
- Reduce turnover by 15–25%
- Save $50K–$160K/year in replacement costs
- Pay $0 for the entire program
Everyone wins. That's the point.
See TipTap in action
Book a demo. We'll show you the integration, the math, and answer your questions.
Agents: Share this page with your Head of CX or HR leader. We'll take it from there.