What's new at TipTap

Forgot your password? You can now securely reset it yourself from the login screen.

Connecting and disconnecting the Zendesk app is now more reliable, sessions are handled more consistently, and the connection dialog closes cleanly once you're set up.

Ongoing hardening across sign-in and our integrations to keep your account and your customers' data protected.

Connect TipTap to Zendesk through the official Marketplace with a one-click, secure sign-in flow, so tip links fit naturally into your agents' existing workflow.

Sync agents from Zendesk individually instead of all at once — bring people onto TipTap on your own schedule.

Company and BPO owners can now invite co-admins to share day-to-day management of their account.

A new account settings area lets company and BPO admins manage their own profile, email, and password.

Agent tips now pay out on a clear monthly cycle, on the 15th of each month.

Refreshed our Privacy Policy and Terms of Service for clarity and completeness.

New management tools for BPOs — oversee your companies and agents, send invitations, and get a dedicated dashboard overview across the accounts you manage.

Admin and management screens now share a unified design system for a cleaner, more predictable interface.

Set suggested tip amounts for each company so customers can tip in a single tap.

Spot agents from your support platform who aren't on TipTap yet and invite them right from the integrations screen.

More complete management tools for companies, agents, and users.

Customers who leave positive feedback (3 stars or more) are now gently invited to tip the agent who helped them.

A new integrations area lets you connect the support tools your team already uses.

Redesigned review and tip pages with a cleaner, faster, mobile-friendly layout.

Rebuilt company analytics with easier-to-read charts in the TipTap brand style.