For Companies
Reward your agents at zero cost
Cut turnover. Boost CSAT. Let customers tip directly. We do the work.
Talk to us
Start in one call
Drop your details or pick a time directly — whichever you prefer.
The hidden cost
Turnover is eating your budget
30%
Annual agent turnover
Industry average — and climbing.
$10K–$20K
To replace one agent
Recruiting, training, ramp-up time.
$450,000
Hidden yearly cost
For a typical 30-person team.
For Companies
We do the work
We integrate TipTap into your helpdesk. You approve it. We run it. Your agents get rewarded. You pay nothing.
We Integrate for You
Book a call. We connect TipTap to your Zendesk, Intercom, Freshdesk or any other tool.
Happy Customers Get Invited
When a ticket closes with positive sentiment, TipTap automatically sends a tip invite via email or chat.
Thanks for the great support! Want to leave a tip for Sarah?
Customers Tip (If They Want)
They choose to tip. Fast. Secure. Optional. Your brand stays in control.
Sarah M.
Support Agent
Agents Get Paid
Payouts hit agents’ bank accounts monthly. You never touch the money.
Zero Cost to You
No subscription. No setup fees. Customers fund the tips. You fund nothing.
Zero Work for You
We do the integration. We handle payouts. We maintain everything. You just approve it.
Measurable Retention
Track tips-per-agent, CSAT correlation, and turnover impact in your dashboard.
Testimonials
What people are saying about TipTap
This is the kind of startup idea that makes people say, 'Wait... why wasn't this already a thing?'
This feels less like tipping and more like restoring dignity to customer support work.
Finally, a startup focusing on the people behind customer experience.
This feels like a win for customers, agents, and companies together.
Such a simple idea, but the impact on support teams could be huge.
Support teams are the backbone of every great product experience.
FAQ
Questions from teams like yours
At the end of a resolved ticket — usually attached to the resolution message or the CSAT survey email. It's a single tappable card that takes the customer to a hosted TipTap page. Nothing is injected mid-conversation.
Yes. The prompt copy, colors and logo can be adjusted to match your brand. You can also localize the wording per region or per support channel.
No training is required. Agents continue working in their helpdesk exactly as before. The TipTap dashboard is a separate, optional view where they can see their tips, reviews and history — most agents pick it up in a few minutes.
Agents see the tip amount and any optional thank-you note the customer chose to leave. Customer identifying details are kept private unless the customer explicitly chooses to share them.
By default, the tip goes to the agent who resolved the ticket — the one assigned at close. If your team prefers a different model (split, pool, last-touch), that can be configured during setup.
Yes. You can disable the tip prompt for complaint tickets, refund flows, or any tag or status you choose. The default is to show it only on positively-resolved tickets.