Integrations
Plugs into your existing helpdesk.
TipTap plugs into your existing helpdesk. We handle the setup.
Platforms
Available now
We integrate with the tools your team already uses. No new software to learn. No workflow changes.
Zendesk
- Chat + Email support
- Auto-detect ticket resolution
- Sentiment-based tip invites
- Managed setup by TipTap team
Intercom
- Live chat + messaging
- Seamless customer handoff
- Agent attribution tracking
- Managed setup by TipTap team
Freshdesk
- Multi-channel support
- Ticket-close triggers
- Agent performance insights
- Managed setup by TipTap team
Roadmap
On the roadmap
We're adding more platforms every quarter. If we don't support your platform, let us know in your demo call and we'll do a custom integration just for you, completely for free.
Need something else? Tell us in your demo call.
Enterprise & Custom Setups
Running a custom helpdesk or legacy system? We build custom integrations for teams with 200+ agents.
What we need from you
- API documentation
- Access to a staging environment
- 2–4 weeks for build + testing
What you get
- Full TipTap functionality
- Dedicated integration support
FAQ
Integration questions
Zendesk, Intercom and Freshdesk, via each platform's official API and OAuth flow. More integrations roll out quarterly — if yours isn't here, ask.
No. TipTap is fully hosted. The integration runs over your helpdesk's API — no agents to deploy, no code in your app, no infrastructure changes.
Yes. Agents authenticate through your helpdesk, so the agents you already have in Zendesk, Intercom or Freshdesk are the agents who appear in TipTap. No separate user provisioning required.
Only the minimum needed to route a tip: a ticket ID, the assigned agent and the resolution timestamp. We do not store ticket contents or customer PII beyond what's needed for the tip transaction.
Ready to integrate?
Book a call. We'll confirm compatibility, walk through the setup, and answer your questions.